About us
We have over 30 years of fetish experience and we treat our customers with the utmost care. We never give or sell any addresses and/or email addresses to other companies. Defect goods are refunded or resend ( after they've been checked..). We try to answer all questions, remarks, complaints immediately after you've send a mail to: info@belrose or by phone: 0031-299-322915. We also like you to give us any information you have on products we don't carry on our site, please let us know, we are always looking for good new series.
REFUND POLICY: We offer a 100% unconditional money back guarantee on all our merchandise. If you are not satisfied with something you receive from us, just return it and your money will be refunded or a credit will be issued (your choice). If for any reason you are not happy with a product, please notify us by e-mail and/or call us. We will either refund your money (upon receipt of merchandise), issue a credit and/or you can exchange the item if it was defective. We want you and yours to be satisfied with our products. We have been in business for over 35 years and are looking forward to serving you for many more.